According to Sacha Dicter, telephonitis is the process whereby otherwise conversant, engaged active people become silent when on a conference call. My two top tips from her list are:
1. Keep a list of who is on the call. Use this list to
-call on people you haven't heard from
-when an important question or issue comes up, make sure everyone on the call is invited to share their thoughts
2. Create an "in the room" role. If you have a group of people in one room, have one person be responsible for sharing what's happening "in the room"with those on the phone. "Everyone here is nodding their head in agreement. " I'm seeing looks of confusion."
These tips were adapted from Telephonitis on Sacha Dicter's blog
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